Payment Policy
Ecohg is dedicated to upholding the most stringent security measures for safeguarding our customers’ payment information. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring the secure processing, storage, and transmission of payment card data.
Secure Transactions
All transactions processed on our website through executed via secure and encrypted channels, guaranteeing the confidentiality and integrity of your payment information.
PCI Compliance Assurance
Ecohg adheres to PCI DSS, a collection of security standards crafted to safeguard sensitive payment data. Our systems undergo routine security assessments to uphold PCI compliance.
Data Encryption
We implement industry-standard encryption technologies to secure your payment details during transmission, aiming to prevent unauthorized access and guarantee the confidentiality of your personal and financial information.
Tokenization
To enhance security, Ecohg employs tokenization, replacing sensitive cardholder data with a unique identifier (token). This practice ensures that your actual payment details are not stored on our servers.
Payment Terms and Conditions
We accept a wide range of payment options to ensure convenience for our customers:
Credit and Debit Cards:
- American Express
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
Order Confirmation
After completing a purchase on Ecohg, customers will receive an immediate email confirmation containing the details of their order. This email serves as an official acknowledgment of the successful transaction.
Payment Authorization
Payment will be authorized when the order is placed. Orders will be processed and shipped only after payment has been successfully processed.
Failed Transactions
If a transaction encounters difficulties, customers are encouraged to carefully review their payment details to ensure accuracy. Should challenges persist, please reach out to our customer support team for prompt assistance.
Currency
Prices listed on the Ecohg website are in US Dollars ($).
Refund Policy
Refer to our Refund Policy for information on the process and conditions for requesting refunds.
Payment Disputes
If you encounter any issues or disputes related to payments, we encourage you to contact our customer support team as soon as possible. At Ecohg, we are committed to resolving payment concerns quickly and efficiently to ensure your satisfaction.
Changes to Payment Policy
Ecohg reserves the right to update or modify the Payment Policy at any time. Any changes will take effect immediately upon posting on the website. By making a purchase on Ecohg, you agree to comply with the terms and conditions outlined in the updated Payment Policy.
CONTACT INFORMATION
Business Name: Ecohg
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Days: Monday to Friday
Business Contact: +1 (423) 582-0539
Business Mail: [email protected]
Business Address: 2201 Seacrest Blvd, Delray Beach Florida 33444, United States